:root{--bg:#f5f7fb;--white:#fff;--ink:#15233b;--muted:#778397;--border:#e8edf4;--nav:#111d2d;--nav-soft:#202f44;--accent:#2e63ff;--radius:18px;--shadow:0 10px 32px rgba(21,35,59,.045)}
*{box-sizing:border-box}body{margin:0;background:var(--bg);font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;color:var(--ink);font-size:14px;line-height:1.45}button,input,select,textarea{font:inherit}button{cursor:pointer}a{color:inherit;text-decoration:none}.hidden{display:none!important}
.shell{display:flex;min-height:100vh}.sidebar{background:var(--nav);color:#f5f8ff;flex:0 0 242px;width:242px;display:flex;flex-direction:column;min-height:100vh;position:sticky;top:0;height:100vh;z-index:20}.brand,.login-brand{display:flex;align-items:center;gap:12px;font-weight:600;font-size:19px;letter-spacing:-.6px}.brand{padding:31px 23px 36px}.brand strong{color:#a7bdfb}.brand small{display:block;font-size:9px;letter-spacing:2px;color:#7588a7;font-weight:700;margin-top:1px}.brand-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;color:white;background:linear-gradient(140deg,#4d7eff,#1638a9);font-weight:900;font-size:24px;box-shadow:0 5px 14px #0b2b8066;flex-shrink:0}.sidebar-caption{padding:0 24px;color:#6e819d;font-size:10px;letter-spacing:1.8px;font-weight:750;margin-bottom:12px}.sidebar nav{display:grid;gap:5px;padding:0 12px}.nav-item{height:47px;padding:0 13px;border:0;background:transparent;color:#9babbe;text-align:left;border-radius:11px;display:flex;align-items:center;gap:12px;font-weight:550;transition:.15s}.nav-item:hover{background:#23334b;color:#fff}.nav-item.active{color:white;background:#30476b}.nav-ico{width:20px;font-size:20px;font-weight:300;text-align:center}.nav-counter{margin-left:auto;min-width:21px;text-align:center;font-size:11px;border-radius:99px;background:#42546f;color:white;padding:2px 5px}.nav-counter:empty{display:none}.sidebar-bottom{margin-top:auto;border-top:1px solid #293b50;padding:22px 21px;font-size:12px;color:#c1cbd9}.sidebar-bottom small{display:block;margin:5px 0 17px;color:#697c94;padding-left:16px}.dot{display:inline-block;width:7px;height:7px;background:#54d7a3;border-radius:50%;margin-right:5px;box-shadow:0 0 0 4px #54d7a320}.logout{border:0;background:transparent;color:#a2b3ca;text-decoration:underline;padding:0}.main{flex:1;min-width:0}.topbar{height:78px;background:#fff;border-bottom:1px solid var(--border);padding:0 37px;display:flex;align-items:center;justify-content:space-between;gap:20px}.crumb{font-size:13px;color:#8590a0}.crumb span{padding:0 8px}.crumb b{color:#364662}.top-actions{display:flex;align-items:center;gap:18px}.top-date{color:#8896a8;font-size:12px}.workspace-select{display:flex;gap:10px;align-items:center;color:#748196;font-size:12px}.workspace-select select{background:#f4f7fb;border:1px solid #e1e7f0;border-radius:9px;padding:10px 12px;color:#2c3b55;font-weight:700;outline:none}.avatar{height:34px;width:34px;border-radius:50%;background:#e9eeff;color:#2f54c5;display:grid;place-items:center;font-size:11px;font-weight:850}.content{padding:28px 37px 15px;max-width:1650px;margin:auto}.demo-banner{background:#fff7e8;border:1px solid #f5dfb7;padding:12px 17px;border-radius:12px;color:#94641f;margin-bottom:25px;font-size:12px}.demo-banner b{letter-spacing:.7px}.demo-banner span{font-size:17px;margin-right:7px}.headline{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:31px}.eyebrow{font-size:10px;letter-spacing:2px;color:#5570ae;font-weight:850}.headline h1{font-size:31px;letter-spacing:-1.25px;line-height:1.1;margin:8px 0 7px;font-weight:780}.headline p{color:#79879c;margin:0;font-size:14px}.headline-actions{display:flex;align-items:center;gap:10px}.primary,.secondary,.mini-btn,.icon-button{border-radius:10px;border:1px solid var(--border);background:white;padding:11px 16px;font-weight:700;color:var(--ink)}.primary{background:#315efa;color:white;border-color:#315efa;box-shadow:0 5px 14px #315efa20}.primary:hover{background:#244de0}.secondary:hover,.mini-btn:hover{background:#eef3ff}.mini-btn{padding:7px 11px;font-size:12px}.icon-button{width:38px;height:38px;padding:0;display:grid;place-items:center}.menu-toggle{display:none}.danger{color:#b73735!important}.folders-wrap{overflow-x:auto;margin-bottom:24px;padding-top:4px;border-bottom:1px solid #dde4ef}.folders{display:flex;gap:4px;min-width:max-content;padding-left:1px}.folder{--channel:#536782;display:flex;align-items:center;gap:8px;height:51px;border:1px solid #e6eaf1;border-bottom:0;border-radius:14px 14px 0 0;background:#e9eef5;padding:0 15px;color:#57657b;position:relative;font-weight:720;min-width:96px;justify-content:center;transform:translateY(2px);box-shadow:0 -1px 5px #101d3020 inset;transition:.15s}.folder:before{content:"";width:7px;height:7px;background:var(--channel);border-radius:50%;box-shadow:0 0 0 3px color-mix(in srgb,var(--channel),transparent 83%)}.folder.active{background:white;color:#1c2d49;transform:translateY(0);z-index:3;border-color:#d6dfec;box-shadow:inset 0 3px 0 var(--channel),0 3px 7px #2038590d}.folder:hover{background:#fff}.folder-count{font-size:11px;background:#fff;border:1px solid #e1e6ef;min-width:23px;height:23px;display:grid;place-items:center;padding:0 5px;border-radius:50px;color:#3d4c62}.folder.active .folder-count{background:var(--channel);color:#fff;border-color:var(--channel)}.folder.all{--channel:#2d62f1}.folder.makro{--channel:#1163d4}.folder.amazon{--channel:#ff9900}.folder.leroy{--channel:#55a630}.folder.whatsapp{--channel:#25b96b}.folder.telefono{--channel:#875ad1}.folder.web{--channel:#13a0b4}.folder.urgentes{--channel:#e4535b}
.grid-4{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin-bottom:22px}.metric{background:#fff;border:1px solid var(--border);border-radius:16px;padding:20px 21px;box-shadow:var(--shadow)}.metric-heading{display:flex;align-items:center;justify-content:space-between;font-weight:650;font-size:12px;color:#78889c}.metric-icon{display:grid;place-items:center;width:32px;height:32px;border-radius:10px;background:#f3f6ff;color:#3e6bdc;font-size:18px}.metric-value{font-size:37px;line-height:1.2;font-weight:770;letter-spacing:-1.6px;margin-top:15px}.metric-sub{font-size:11px;color:#92a0ae;margin-top:5px}.metric-sub strong{color:#425d92}.two-col{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(290px,1fr);gap:20px}.panel{background:white;border:1px solid var(--border);border-radius:17px;padding:21px 22px;box-shadow:var(--shadow);margin-bottom:20px;min-width:0}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:18px}.panel-head h2{font-size:17px;letter-spacing:-.45px;margin:0}.panel-sub{font-size:12px;color:#8693a5}.link-btn{background:none;border:0;color:#426cda;font-weight:730;font-size:12px}.table-wrap{overflow-x:auto}.data-table{width:100%;border-collapse:collapse;min-width:650px}.data-table th{text-transform:uppercase;letter-spacing:1.1px;font-size:10px;color:#a2abba;text-align:left;font-weight:800;border-bottom:1px solid var(--border);padding:12px 10px}.data-table td{border-bottom:1px solid #f0f3f8;padding:14px 10px;font-size:12px;color:#4f5e76}.data-table tr:last-child td{border:0}.data-table tr:hover td{background:#fbfcff}.link-cell{color:#213959!important;font-weight:800;cursor:pointer}.muted{color:#9ba7b7}.small{font-size:11px}.channel-pill{--ch:#708196;display:inline-flex;align-items:center;gap:6px;background:color-mix(in srgb,var(--ch),white 91%);color:color-mix(in srgb,var(--ch),#000 18%);border-radius:6px;padding:6px 9px;font-size:11px;font-weight:760;white-space:nowrap}.channel-pill:before{content:"";background:var(--ch);width:6px;height:6px;border-radius:50%}.channel-pill.makro{--ch:#1163d4}.channel-pill.amazon{--ch:#e68a00}.channel-pill.leroy{--ch:#399a22}.channel-pill.whatsapp{--ch:#1ba65d}.channel-pill.telefono{--ch:#8551d0}.channel-pill.web{--ch:#168fa4}.status{display:inline-flex;padding:6px 9px;border-radius:7px;background:#f1f4fa;color:#58667c;font-size:11px;font-weight:700;text-transform:capitalize;white-space:nowrap}.status.recibido,.status.abierta{background:#eaf0ff;color:#315fd9}.status.preparacion,.status.aprovisionamiento,.status.pendiente{background:#fff4de;color:#a97a24}.status.enviado,.status.en_transito{background:#e7f4ff;color:#2183bd}.status.entregado,.status.resuelta,.status.listo{background:#e6f8ee;color:#239b65}.status.alta,.status.incidencia,.status.cancelado{background:#ffebec;color:#cf4757}.list-row{display:flex;align-items:center;gap:12px;padding:14px 0;border-bottom:1px solid #edf1f6}.list-row:last-child{border:0}.list-icon{height:37px;width:37px;background:#f1f5ff;color:#426be0;display:grid;place-items:center;border-radius:11px;font-size:16px;flex-shrink:0}.list-row .list-main{flex:1;min-width:0}.list-main strong{display:block;font-size:12px;color:#213754;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.list-main span{display:block;color:#8a96a7;font-size:11px;margin-top:4px}.empty{padding:34px;text-align:center;color:#8998aa;border:1px dashed #dde5f0;border-radius:12px}.empty strong{display:block;color:#43516b;margin:8px}.filter-row{display:flex;gap:11px;align-items:center;flex-wrap:wrap;margin-bottom:16px}.search{background:#f7f9fc;border:1px solid #e6ecf4;border-radius:9px;padding:11px 13px;outline:none;min-width:215px;flex:1}.filter-row select,.form-field select,.form-field input,.form-field textarea{border:1px solid #e0e8f3;border-radius:9px;padding:12px;background:#fff;width:100%;color:#304461;outline:none}.filter-row select{width:auto;background:#f7f9fc}.pipeline{display:flex;gap:7px;margin-bottom:20px;overflow-x:auto}.pipeline .step{flex:1;min-width:80px;background:#f4f7fb;padding:12px 10px;border-radius:10px;text-align:center}.step b{font-size:17px;display:block}.step span{font-size:10px;color:#8392a5;text-transform:capitalize}.order-detail{display:grid;grid-template-columns:1fr 1fr;gap:16px}.detail-box{padding:17px;border:1px solid #e8eef5;border-radius:12px}.detail-box h3{margin:0 0 12px;font-size:13px}.detail-box p{font-size:12px;margin:8px 0;color:#54647a}.detail-box select{width:100%;padding:9px;border:1px solid #dbe4ef;border-radius:8px;margin:6px 0}.item-line{display:flex;align-items:center;gap:12px;justify-content:space-between;padding:11px 0;border-top:1px solid #eef2f7;flex-wrap:wrap}.item-line b{font-size:12px}.item-line small{display:block;color:#8a9bac}.qty-controls{display:flex;align-items:center;gap:7px}.qty-controls button{border:1px solid #dce5f0;border-radius:7px;background:#f8faff;padding:5px 9px;font-weight:800}.conv-layout{display:grid;grid-template-columns:290px minmax(0,1fr);gap:15px;min-height:480px}.conv-list{border:1px solid #e8edf3;border-radius:11px;overflow:auto;max-height:560px}.conv-item{width:100%;background:white;border:0;border-bottom:1px solid #eef2f7;text-align:left;padding:14px 13px;display:flex;gap:11px;cursor:pointer}.conv-item.active{background:#edf4ff;border-left:3px solid #3a65e8}.conv-item strong{font-size:12px;display:block}.conv-item small{display:block;color:#8794a6;margin-top:4px}.unread{margin-left:auto;background:#335fe4;color:white;border-radius:50%;height:21px;min-width:21px;text-align:center;font-size:11px;padding:2px 5px}.chat-pane{border:1px solid #e8edf3;border-radius:11px;min-height:480px;display:flex;flex-direction:column}.chat-heading{border-bottom:1px solid var(--border);padding:16px;display:flex;align-items:center;justify-content:space-between;gap:10px}.messages{padding:20px 17px;flex:1;display:flex;flex-direction:column;gap:13px;max-height:370px;overflow-y:auto;background:#f9fbfd}.bubble{padding:12px 14px;border-radius:13px;background:white;border:1px solid #e7edf4;align-self:flex-start;max-width:82%;font-size:12px;color:#3c4b63}.bubble.out{background:#eaf2ff;border-color:#dae8ff;align-self:flex-end}.bubble.note{background:#fff8df;border-color:#faedc6;align-self:center}.bubble small{display:block;color:#9aabb9;margin-top:6px}.chat-compose{padding:13px;border-top:1px solid var(--border);display:flex;flex-wrap:wrap;gap:9px}.chat-compose textarea{flex:1;min-width:180px;min-height:65px;border:1px solid #dce5ef;border-radius:8px;padding:9px}.chat-compose select{padding:9px;border:1px solid #dce5ef;border-radius:8px}.chat-note{font-size:11px;color:#bd8545;width:100%}.warning{border:1px solid #f1d9ab;background:#fff9ed;color:#956a31;border-radius:10px;padding:12px;margin-top:12px;font-size:12px}
.footer{display:flex;gap:8px;justify-content:center;color:#a1acba;font-size:11px;margin:18px 0 15px}
dialog{border:0;box-shadow:0 30px 90px #0b183a50;border-radius:19px;width:min(590px,calc(100% - 30px));max-height:90vh;padding:25px 29px;color:var(--ink)}dialog::backdrop{background:#11213d88;backdrop-filter:blur(3px)}.modal-head{display:flex;align-items:start;justify-content:space-between;margin-bottom:20px}.modal-head h2{font-size:24px;letter-spacing:-.8px;margin:7px 0 0}.form-field{margin-bottom:14px}.form-field label{display:block;font-weight:700;font-size:12px;color:#5a6982;margin-bottom:7px}.form-field textarea{min-height:90px;resize:vertical}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-check{display:flex;gap:10px;align-items:flex-start;font-size:12px;color:#5b6b80;margin:13px 0}.form-check input{margin-top:3px}.modal-actions{display:flex;justify-content:flex-end;gap:9px;padding-top:17px;border-top:1px solid var(--border)}.login-screen{display:grid;min-height:100vh;place-items:center;padding:20px;background:radial-gradient(circle at top right,#dce7ff,#f4f7fb 60%)}.login-card{background:white;padding:44px;border:1px solid #e5ebf3;box-shadow:0 30px 90px #1e35601a;border-radius:22px;width:min(440px,100%)}.login-card h1{font-size:27px;letter-spacing:-.8px;margin:35px 0 9px}.login-card p{color:#8290a3;margin-bottom:30px}.login-brand{color:#263751}.login-card label{display:block;font-size:12px;font-weight:700;margin-bottom:10px}.login-card input{border:1px solid #dee7f1;background:#f8faff;border-radius:9px;padding:13px;width:100%;margin-bottom:13px}.wide{width:100%}.login-error{color:#c54346!important;font-size:12px;margin:12px 0}.login-footer{font-size:11px;color:#9ba8ba;text-align:center;margin-top:26px}
.toast{position:fixed;right:28px;bottom:30px;background:#203454;color:white;border-radius:11px;padding:15px 20px;box-shadow:0 10px 30px #172c4d44;z-index:1000;font-size:12px;max-width:380px}
@media(max-width:1200px){.sidebar{flex-basis:215px;width:215px}.content{padding:23px}.topbar{padding:0 22px}.grid-4{grid-template-columns:repeat(2,1fr)}.two-col{grid-template-columns:1fr}}@media(max-width:850px){.sidebar{position:fixed;left:-260px;transition:left .2s}.sidebar.show{left:0;box-shadow:5px 0 30px #091a3240}.menu-toggle{display:grid}.top-date{display:none}.content{padding:19px 15px}.topbar{height:64px;padding:0 15px}.headline{align-items:flex-start;flex-wrap:wrap;margin-bottom:22px}.headline h1{font-size:27px}.folders-wrap{margin-right:-15px}.panel{padding:16px}.conv-layout{grid-template-columns:1fr}.conv-list{display:flex;overflow-x:auto;max-height:none}.conv-item{min-width:190px;border-bottom:0;border-right:1px solid #eee}.footer{flex-wrap:wrap}.order-detail{grid-template-columns:1fr}}@media(max-width:520px){.grid-4{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.metric{padding:15px}.metric-heading{font-size:10px}.metric-value{font-size:29px}.headline-actions{width:100%}.headline-actions button{flex:1}.workspace-select{font-size:0}.workspace-select select{font-size:11px;max-width:153px}.top-actions{gap:9px}.avatar{display:none}.form-grid{grid-template-columns:1fr}dialog{padding:21px 18px}.folder{height:45px;min-width:80px;padding:0 12px}.conv-list{margin-bottom:4px}}
@media(max-width:1200px){.two-col{grid-template-columns:minmax(0,1fr)}.two-col>div{min-width:0}.table-wrap{max-width:100%}}